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Introduction

In this article, you will find how the reschedule request are being made by the students or parent/guardian in Flavor: Book & Manage classes and the teachers Accepts/Rejects in Flavor Professional. Also the settings for templates for notifications to be sent to the Branch Manager, Teacher, Students, and the parents.

Before login to the Flavor: Book & Manage classes App to make a reschedule request, you need to activate the reschedule manual form.

  1. Go to the Settings from the left side menu of the Flavor System.
  2. Under the General Tab, scroll down to Mobile Configuration.
  3. Click on Set up Mobile Configuration
  4. On the Mobile Configuration page, scroll down to Reschedule Settings and Enable Reschedule Form.
  5. Finally, Click on SAVE.

Step 1

  1. Login to the Flavor: Book & Manage classes App with the credentials.
  2. It will navigate you to the home screen of the Flavor: Book & Manage classes App.
  3. Click on the Menu + icon. 
  4. Click on Reschedule class link.

Step 2

  1. It will navigate you to the Choose Class to Reschedule screen.
  2. Choose the class and click on it.
  3. Choose the preferred Date and Time.
  4. Click on Confirm Reschedule button.
  5. A confirmation message will appear on the screen.

How does the teacher Accepts/Rejects the Reschedule requests in Flavor Professional?

Step 1

  1. The respective teacher needs to login to the Flavor Professional App.
  2. Click on the Classes icon and then go to Make Up Req. Tab.
  3. Here all Reschedule Request will be shown.
  4. Teachers can accept and reject based on their availability.
  5. If Teacher Rejects then Remarks/Reasons will be asked so that it can be added to the email/app notification that will be sent to the student.
  6. If Teacher Accepts then notification to be sent to admin and student. The admin must create schedule and add the student to the schedule.

How to set a template for the Reschedule Accepted Notification?

Step 1
  1. On the Notification Settings page, scroll down and click and enable the Reschedule Session Accepted switch.
  2. Select the Type and Receiver.
  3. Set the Title and compose the Message Template using Add value.
  4. Click on the Save Notification button.

How to set a template for Reschedule Rejected Notification?

Step 1
  1. On the Notification Settings page, scroll down and click and enable the Reschedule Session Rejected switch.
  2. Select the Type and Receiver.
  3. Set the Title and compose the Message Template using Add value.
  4. Click on the Save Notification button.

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