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User Guide / Payment – Invoice / How to send WhatsApp messages from the Payment module in the Favor System?
  • How to retrieve deleted / archived invoice in Flavor CRM
  • Invoice Export for Archived or Deleted Invoices
  • How to do settings to configure Invoice issue date?
  • How to Edit Custom Invoice?
  • How to do Payment Setting for Custom Invoice?
  • How to change invoice to void from Archive?
  • How to find the Archived Invoice after merging the invoice?
  • How to send WhatsApp messages from the Payment module in the Favor System?
  • How to show/hide NRIC in Invoice?
  • How to change invoice and receipt template?
  • How to Round Invoices in bulk?
  • How to Re-generate QR code?
  • How to Merge Invoices?
  • How to Activate Merge Invoice Function?
  • How to create Credit Packs or Wallet Packs in Flavor for Pre-Paid Services?
  • How to add an additional discount to the invoice
  • How to add multiple discounts on the item of invoice
  • How to add a percentage discount on the item of invoice
  • How to add flat discount on the item of invoice
  • How to Filter by Subsidiary in Invoice Module
  • How to use Filter by Branch in Invoice Module
  • How to void an Invoice in Flavor CRM
  • How to edit an unpaid invoice
  • How to edit a partially paid invoice
  • How to view a client’s Custom Invoice?
  • How to access Auto-generated Invoice?
  • How to create a Custom Invoice
  • How to use the invoice tab? Connected with Schedule System
  • How to use invoice module filters?
  • How can I delete the invoice?

    • Introduction

    In this article, you will know how to send messages through WhatsApp from the payment listing page. 

    To active the feature of sending messages through WhatsApp, you should contact Flavor Admin. 

    Once the features is activated, you can follow these steps. 

    Step 1

    1. Go to the Payments from the left side menu of the Flavor System.
    2. From the Class or Custom listing page, hover on a particular record. 

    Step 2

    1. Click on the WhatsApp icon button.
    2. A pop up named Go to WhatsApp Web will appear on the screen.

    Step 3

    1. Enter the message and click on Go to Whatsapp Web button.
    2. The message will be sent to the given WhatsApp number. 

    How to send WhatsApp messages from the Invoice and Receipt view?

    1. Go to the Invoice view or Receipt view.
    2. On the top of the view page you will find the WhatsApp icon button.
    3. Click on it and a pop up named Go to WhatsApp Web will appear on the screen.
    4. Enter the message and click on Go to Whatsapp Web button.
    5. The message will be sent to the given WhatsApp number. 

    Note: By default, Message will remain blank unless we set the template from the Settings. 

    How to set WhatsApp web message template?

    Step 1

    1. Go to the Settings from the left side menu of the Flavor System.
    2. On the Settings page, click on the Notification tab. 
    3. Scroll down to Payment notification and click on Set messages.
    4. On the Notification Setting page, select the desired Subsidiary. 
    5. Enable the Whatsapp Web Template switch and set the messages on the right hand side.
    6. Click on Save Notification button. 

     

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