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Introduction

In this article, you will find how the reschedule links are being send to the students or parent/guardian, and the settings for templates for notifications to be sent to the Branch Manager, Teacher, Students, and the parents.

Step 1

  1. Go to the Students from the left side menu of the Flavor System.
  2. Mark the checkbox to the students to whom the Send reschedule link is to be sent. 
  3. Click on the Bulk Action icon button.
  4. An action popup will appear on your screen.
  5. Click on the Send Reschedule link.

Step 2

  1. A popup named Reschedule Session Link will appear on your screen.
  2. The To field will have the email ids of the parents of the selected students.
  3. Set the Subject in the textbox.
  4. Compose the email body by using the Dynamic parameters/variables.

Step 3

  1. The Email will go to the Students or Parent/Guardian’s registered email ids.
  2. In the Email received, the Students or Parent/Guardian need to click on the Reschedule Link.

 

Step 4

  1. On clicking the Reschedule link, it will navigate the user to the Reschedule Request page.
  2. Select the Class, Schedule and Reschedule date, Start Time and End Time.
  3. Click on the Confirm Reschedule button.

Step 5

  1. A confirmation popup will appear on your screen.
  2. Click on the Yes button to confirm.
  3. A success notification will be displayed.

Step 6

  1. After this the Teacher, Branch Manager, Students and Parents Guardian(as per the settings) will receive the Emails. 
  2. The Teacher can Approve or Reject as per the Circumstances.
  3. It is Approved / Rejected, the emails/notification will be sent to the receivers as per the Settings. 

Note: A teacher can Approve/ Reject only one time per email. If the teacher clicks the Approve/Reject link second time, it will show as invalid Request. . 

How to set the template for Notification for Rescheduled Session Request?

Step 1
  1. Go to the Settings on the left-side menu of the Flavor System.
  2. Click on the Notification tab.
  3. Under the Class Notification, click on Set Messages button.
  4. It will navigate you to the Notification Settings page.
  5. Select the Subsidiary for which you want to do the settings.

 

How to Set the template when a Reschedule session request is made by the parents?

Step 2
  1. Scroll down and click and enable the Reschedule Session Request switch.
  2. Select the Type and Receiver.
  3. Set the Title and compose the Message Template using Add value.
  4. Click on the Save Notification button.

How to set a template when the Teacher approves the Reschedule Session Request?

Step 2
  1. On the Notification Settings page, scroll down and click and enable the Reschedule Session Accepted switch.
  2. Select the Type and Receiver.
  3. Set the Title and compose the Message Template using Add value.
  4. Click on the Save Notification button.

How to set a template when Teacher Rejects the  Reschedule Session Request?

Step 2
  1. On the Notification Settings page, scroll down and click and enable the Reschedule Session Rejected switch.
  2. Select the Type and Receiver.
  3. Set the Title and compose the Message Template using Add value.
  4. Click on the Save Notification button.

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